The prebaked digital modeling settings for Shure microphones is just great on these Bose devices. The sound quality is uncannily good.
Unfortunately a few gigs back one of the channels on the mixer started exhibiting some static noise. I thought it might have been one of the guitar rigs but over a few weeks the channel noise made it clear that the issue was inside the mixer.
I called Bose, explained the problem and within 90 seconds the customer service rep said he wanted to send me a new unit. I was worried about having to pack mine up and have it repaired. A new unit is much better.
Super-pleased about this whole process and it’s a joy that something that works and sounds so good also has a good company standing behind their product.